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We booked an 8 day all inclusive trip to Aruba through Liberty Travel. We paid $6400.00 for first class airfare and hotel. We stayed at the Occidental Grand Aruba. This vacation was a horror show. The staff was rude, roaches and rodents running around, they put us in a...
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1.0
#967885
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The quality of service and office management I have received from the Team Leader - Jocelyn Brambach in the NY office is unacceptable. First, the Ms. Brambach misallocated my payments and after several e-mails, phone calls and proofs of payments she finally conceded...
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1.0
#841699
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All Liberty Travel offices (owned by Flight Centre) use a version of the Sabre reservation system that does not properly communicate with Delta airlines. In May, 2015, we booked and fully prepaid for a family vacation to Greece from NYC. We were told and shown by...
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#714840
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Liberty Travel Tour Booking Review

Liberty Travel
#831658
1.6
Details
Book an 8k$ trip with liberty an couldn't even get meals inclueded in maldievs
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First trip taking our kids to Disney, so we wanted to do things through an agent so as not to miss anything. Well let me just say that I could have and should have just done it all myself. They screwed up our bank account on a Friday and couldn't fix it OR book our...
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2.3
#580409
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Cheyenne Conrad was never available and when you did get her she never returned your calls with answers. She booked us (13 people) and we understood our table seating would be together (It was not) we were scattered to different tables and our rooms were all scattered...
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#513050
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About 3 months ago I visited the Liberty Travel agency in Little Falls, NJ in order to book my trip and my friend's, Michelle, trip to France. We thought that going to a travel agency would make things easier because agents are supposed to be professionals but the...
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#504616
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The voice in the Liberty Travel MyTime video at http://www.libertytravel.com/mytime and other Internet locations (such as YouTube) begins with the following transcript: “MyTime is a new concept in vacations, providing unique recognition, extra amenities, and special...
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#491376
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Before booking my travel by car,I questioned at length the representative and the representative from Brendan. My agent was helpful, HOWEVER, even after I repeatedly stated my many fears while driving in Scotland I was convinced by the agent and Brendan rep. to do it....
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Anonymous
Satisfied Travelor

I have always had a great experience with Liberty, and I actually have used Sue numerous times to book my trips. I am sorry to hear about your mishap, but it seems strange sh...

Morris Plains, New Jersey
#434688
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Katie Crawford is the nasty and most rude travel agent I have ever met. through my whole experience from booking my trip to the last day i paid the woman was completely rude and she was not my agent but she is the manager of the office i believe. When I entered the...
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Anonymous
Anonymous

I don't know what happened with your situation but I can honestly say I have never had a bad experience with Katie Crawford at Liberty Travel. She has always booked our vacat...

#378578
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This is the 3rd cruise that I have booked with liberty travel, the agent that I worked with for my first 2 cruises was amazing. Now I have a travel agent who is incompetent and lazy. Every time that I have stopped in to ask a question she tries to kick me out by...
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Anonymous
Frustated

Worst company I have ever dealt with. Incompetent morons. Take your money & do business with a professional company. Do your research and compare. Lazy, don't return...

Schoharie, New York
#372377
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